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Carl, splits his time between customers and staff. He oversees strategy and key decision-making to ensure Berwick Care will continue to improve and develop in line with the company vision. Carl’s interests include American V8 engines and, of course, food. Who can blame him?
There’s only one thing our Sales Manager loves more than selling our great products, and that’s being presented with a challenge by a customer and being able to find a solution! An interesting fact about Nathan is that he was part of the team that achieved the highest blob launch at Surf Snowdonia’s ‘Crash & Splash’ course. We’re very proud.
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As a founder, Mark blends creativity with healthcare knowledge to ensure top-quality, competitively priced products. He also handles care home equipment repairs, no surprise from a former construction worker and our in-house Bob the Builder!
Stevie is our Commercial Manager, keeping everything running smoothly across the company - from the warehouse to compliance and HR. Outside of work, you’ll find her walking her dog or soaking up the sunshine (preferably somewhere warm - Turkey is her all time favourite spot!).
Since 2006, Ashley has drawn on his extensive experience with care homes to implement lean techniques, improve processes, and deliver innovative solutions to client challenges. In his spare time, he loves tending to his well-manicured garden.
Lyle keeps customer service running smoothly, handling requests efficiently and ensuring a seamless experience. Outside of work, you’ll find him at the gym, sipping his morning milk, or enjoying a Double Buttermilk Fried Chicken Burger from Beefy Boys.
Tom spends his days answering phones, processing orders and helping out with many furniture related happenings. We like having Tom on our team, he’s hilarious. He’s even once upon a time pitched a business idea to a Dragon. How cool is that!
Jefferson supports customers throughout their journey with Berwick. A friendly voice on the phone, he’s ready to help with any query. A die-hard Milwaukee Bucks fan, he loves watching games with a bag of Thai Sweet Chilli Sensations.
Dan is passionate about understanding the psychology and perspective of our customers, to find the best possible solutions for their needs. Outside of work, you’ll often find him spending time with family and friends, enjoying trips to Cornwall, or tucking into a great steak.
Flamboyant and full of personality, Lisa brings confidence and style to her interior design role, adapting to every client with ease. Outside of work, she loves relaxing at home with her son Harrison.
Sam is always ready to go above and beyond with her friendly and supportive approach. She’s a cheerful voice at the end of the phone, making sure every customer feels looked after. Sam also loves music - she can play both the clarinet and piano.
Imogen manages the relationship between our internal operations and clients, rolling up her sleeves and working hard until the job’s done. Her love of horses has taught her patience and how to connect with all kinds of personalities.
Jacqui handles queries, lean audits, reports, quotations, orders, and sets up online accounts. A creative soul, she loves travelling, cooking, playing piano, painting, and spending time with her blind cat.
Did you know the Romans loved garlic mayo as much as Hannah? Totally true. Our tech-savvy, ingenious marketing assistant is full of energy and creative ideas to help us support our clients even better. She’s a firm believer that everything happens for a reason, and we’d have to agree.
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Kev, our Procurement Manager, is a supply chain pro, from data analysis and forecasting to supplier relations and Excel. He’s also a secret football star, having (possibly) scored in the FA Cup.
Tanguy looks after procurement, making sure we source the best furniture while streamlining systems and negotiating costs. He’s always refining how we work. His name? It’s French for “Warrior of Fire” — and yes, he gets asked about it all the time.
Natalie makes sure all our goods arrive on time.. She’s perfect for the role - shopping is her absolute favourite thing to do, both in and out of work! If she won the lottery tomorrow, the first place you’d find her would be TK Maxx, going on an absolutely wild shopping spree.
Bookkeeper, number cruncher, bean counter…whatever you call it, James is the man behind the accounts. From preparing returns and monitoring budgets to auditing performance, he keeps everything in shape.
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Colin’s our resident dog lover, with two poochies; a Bernese Border Collie Cross and a Heinz 57 mix. When he’s not with them, scale modelling, or taking photos, he’s in the warehouse packing orders before hopping into the van and tooting goodbye.
A true local grafter who can’t resist a lasagne, Jordan keeps things running smoothly across our moving departments, managing high volumes and multiple daily deliveries. With Elton John as his imaginary mentor, don’t be surprised if he breaks into song!
If you’re a Berwick customer, you might recognise Scott. He’s a key team member, delivering and installing goods with care and a smile. A proud Leeds fan, he enjoys football, snooker, pool, and unwinds with a good book, film, and a glass of red wine.
As a longstanding member of the Berwick team, Chris plays a key role in keeping our busy warehouse running smoothly. He oversees the safe, efficient receipt, storage, and dispatch of goods. A Wolves fan, he also has a soft spot for cricket and the British Touring Car Championship.
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With a keen eye for detail and a commitment to top-notch service, Phil ensures that every piece of furniture is delivered and set up with care. A big fan of Sunday lunches, Phil could eat this hearty meal with all the trimmings every day of the week (just make sure you hold the peas!).
If you spot someone with a constant grin, it’s probably Imran. He’s always up for a laugh and spends his days loading vans, delivering goods, and keeping clients happy. Favourite downtime activity: enjoying a traditional Pakistani biryani and being with family.
Our former Thai kickboxing coach does more than just drive, Adam delivers great service with a smile and supports customers in all kinds of ways. It’s a hands-on, physical role where no two shifts are ever the same.
Luke keeps our goods moving from the warehouse to all across the country. Known for his great sense of humour, he’s never far from a good laugh or a prank. If he could be any fictional character, it would definitely be Donkey from Shrek – full of energy, and always up for a laugh.
A dog might be a man’s best friend but the history of mankind is on the back of a horse. Meet Luke, a dog lover and a horse rider. An exuberant fella who cannot resist a cuppa tea. His favourite thing about the job he does? Being out on the road meeting new faces. Convivial.
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We get it, change can be a bit scary - but it doesn’t have to be! Start small, like switching off lights when you’re not in the room or taking public transport to your home. Speak with the Berwick team about how to make those changes smoother and as simple as possible.
Some easy wins? Shop our B-Eco range, book a COSHH Awareness or Lean Audit Survey with an account manager for a full assessment on key areas you could make more planet-friendly.
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